1. Purpose
This Pre-Information Form has been prepared under Law No. 6502 on Consumer Protection and the Distance Contracts Regulation to ensure that the Buyer is informed before placing an order.
2. Seller Information
Brand: Silvio Datti
Email:info@silviodatti.com
Phone: (+90) 535 040 94 89
Correspondence Address:
Oba Neighborhood
11050 Street No: 4
Alanya / Antalya 07460
Turkey
3. Order Information
The product information, product price, payment method, delivery address, delivery fee, and other order details are presented to the Buyer before the order is placed.
4. Delivery
Orders are prepared and handed over to the shipping company after payment approval.
The delivery period may vary depending on stock availability, the delivery address, public holidays, and the shipping company's operational processes.
5. Payment
The order amount is collected using the payment method selected during the order process.
The order will not be processed until payment approval is received.
6. Right of Withdrawal
The Buyer may exercise the right of withdrawal without giving any reason within 14 (fourteen) days from the date of delivery of the product.
Detailed information regarding the exercise of the right of withdrawal is available on the Return & Exchange Policy page.
7. Returns and Exchanges
Returns and exchanges are handled in accordance with the Return & Exchange Policy published on the website.
8. Resolution of Disputes
In disputes, Consumer Arbitration Committees and Consumer Courts have jurisdiction within the monetary limits announced by the Ministry of Trade.
9. Approval
The Buyer acknowledges that they have read, understood, and electronically approved this Pre-Information Form before completing their order.